AA – Processing But Getting Red X’s

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Question:
Every time I try to add products nothing actually gets added to the store. It goes through processing but then comes up with big red x’s through everything as if to say it can not add those specific products which have the X through them. I can understand if it was just a couple, perhaps Amazon being out of stock or something so they won’t show up as posts as they’re unavailable, but it happens to every single product I try to add…

Answer:
If you have activated Azon Authority “and” have gone through the steps to become an affiliate, which includes creating your AWS keys, this could be due to several things.

1. If you consistently get a red X, you’ll first want to have your host upgrade your memory as here:

#Change upload limits
file_uploads = On
post_max_size = 64M
upload_max_filesize = 64M
memory_limit = 256M
max_execution_time 60
#Change upload limits end

Most important part is memory_limit = 256M, they can set it to higher to resolve your issue.

In the case of the upload max file size, this ensures that we can upload things like the Profit Builder Theme with no issue. The max execution time simply means that any operations that a plugin or theme is doing will not time out.

Memory simply refers to the amount of data that can be processed. Your host can make these changes, typically through cPanel, using a file called php.ini.

You may also want your host to increase the memory available to WordPress as well: https://docs.woothemes.com/document/increasing-the-wordpress-memory-limit

You can also set Azon Authority’s memory to a higher level as shown here, and you may also want your host to increase the memory available to WordPress as here

In some cases, we found on another host that they were experiencing internal firewall issues that was intermittently blocking Amazon Web Services IP addresses, see the IP address issue below and ask your host to check to be sure they aren’t blocking any of Amazon’s AWS IP addresses as well:

ACCEPT all — 178.236.6.181 0.0.0.0/0 / Amazon WebService IP, do not block – JGill /
ACCEPT all — 176.32.111.207 0.0.0.0/0 / Amazon WebService IP, do not block – JGill /
ACCEPT all — 176.32.108.203 0.0.0.0/0 / Amazon WebService IP, do not block – JGill /
ACCEPT all — 72.21.211.36 0.0.0.0/0 / Amazon WebService IP, do not block – JGill /
ACCEPT all — 54.239.16.120 0.0.0.0/0 / Amazon WebService IP, do not block – JGill /
ACCEPT all — 176.32.103.177 0.0.0.0/0 / Amazon WebService IP, do not block – JGill /
ACCEPT all — 54.240.252.250 0.0.0.0/0 / Amazon WebService IP, do not block – JGill /
ACCEPT all — 54.240.251.10 0.0.0.0/0 / Amazon WebService IP, do not block – JGill /
ACCEPT all — 106.50.16.206 0.0.0.0/0 / Amazon WebService IP, do not block – JGill /

The other thing you can check is the following settings:

1. Search for products that are only available from Amazon, not 3rd party sellers.

2. Enable the setting marked “Post Child Products”.

3. Enable the setting marked “Allow products without descriptions”.

Finally, you may also want to check for plugin conflicts. Please go here to check for conflicts which provides a step-by-step procedure to check for plugin conflicts.

We understand that this might seem like a lot to do. Realistically, we’ve found that issues with products being imported generally come down to a problem with settings, or simply your memory settings not being configured correctly. We suggest you start there. Make sure that you have “ignore offers from third party sellers” checked as well…

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