Question:
I’m trying to set up an authority blog using the launch pad system, after I’ve entered all required information I got the green light, everything looked good and ready to go the system did not work properly.
Answer:
The issue is that you are trying to install the file using a database that has data in it already. This will not work and is why you are seeing the errors you are seeing.
You need to start with a completely empty database. We would suggest creating a new one with a new user and password.
Also, please ask your host to have your memory levels set as here and ensure they have you set up with PHP 5.5:
#Change upload limits
file_uploads = On
post_max_size = 64M
upload_max_filesize = 64M
memory_limit = 256M
max_execution_time 60
#Change upload limits end
Most important part is memory_limit = 256M, they can set it to higher to resolve your issue.
In the case of the upload max file size, this ensures that we can upload things like the Profit Builder Theme with no issue.
The max execution time simply means that any operations that a plugin or theme is doing will not time out. Memory simply refers to the amount of data that can be processed. Your host can make these changes, typically through cPanel, using a file called php.ini.
You can also do this yourself, if your host allows it as shown here.
Depending on the host, there may also be connection issues as some hosts will actively block outside connections (such as Launchpad).
What we recommend and what always works is installing it semi-manually, which entails filling things out as usual but then downloading the file and installing it through cPanel.
We have created a video that steps you through the process and we personally find this quicker: https://kb.imsuccesscenter.com/kb/pbv1-install-launchpad-manually/
Please also note that once everything is installed, you’ll need to update Profit Builder and Profit Builder Theme to their newest versions, which you will find in your member area.
You can do this by backing up your site (we recommend a plugin called Duplicator: https://wordpress.org/plugins/duplicator/), downloading fresh copies from your member area and installing them via the WordPress dashboard. You won’t lose data doing this.