PBV1 – Text Missing When Page is Previewed

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Question:

When I preview the page, the writing is missing. Please tell me what I am doing wrong. I have built numerous pages on several sites with PB, and don’t know how to remedy this situation.

Answer:

If you edited the page in WordPress (even by accident, and easy to do), before going into Profit Builder, then you may see this issue.

It might also be a conflict. Please check the following as it sounds like it may be a plugin or theme conflict.

Please, backup your site (you can use Duplicator for this: https://wordpress.org/plugins/duplicator/) uninstall Profit Builder and the Profit Builder Theme, download fresh copies from your member area and reinstall them. You won’t lose data.

Please ask your host to raise your memory limit and upload limit as here, and have them set you up with a minimum of PHP 5.6, though we recommend PHP 7.1 or 7.2 as they are more recent:

#Change upload limits
file_uploads = On
post_max_size = 64M
upload_max_filesize = 64M
memory_limit = 256M
max_execution_time 0
#Change upload limits end
The most important part is memory_limit = 256M, they can set it to higher to resolve your issue.

In the case of the upload max file size, this ensures that we can upload things like the Profit Builder Theme with no issue.

The max execution time simply means that any operations that a plugin or theme is doing will not time out. Memory simply refers to the amount of data that can be processed. Your host can make these changes, typically through cPanel, using a file called php.ini.

You can also raise the amount of memory Profit Builder uses to 256 MB as here:



After that, please check for plugin conflicts on your main site as here: https://kb.imsuccesscenter.com/kb/pbv2-troubleshoot-templates-dont-show-after-install-update-or-upgrade/

You can also reinstall WordPress core files (after backing your site up above) as here: https://kb.imsuccesscenter.com/kb/faq-how-to-reinstall-core-wordpress-files/ and if you have it installed, use the plugin WP-Optimize to clean and optimize your WordPress database as well.

If you are using a cache plugin such as W3 Total Cache, please delete your cache and ensure that any Minify settings are not enabled.

If you still see the issue after the above, please also install Profit Builder and Profit Builder Theme into their own sub-directory as here, with “no” other plugins or themes installed, apart from Visual Icon Fonts, which Profit Builder Theme requires Don’t add anything else, just Profit Builder and the theme, and see if you still have the issue, then let me know.: https://kb.imsuccesscenter.com/kb/rm-how-to-install-in-a-sub-directory/ create a new page and see if you have the same issue.

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